Terms & Conditions

Last updated: 12 October 2026

Welcome to our store. By using this website or placing an order, you agree to the following terms. Please read them carefully.

Orders

  • Orders are placed through the order form on the product page.
  • An order is only final once our team has confirmed it by phone.
  • We reserve the right to refuse or cancel any order in case of incorrect information, repeated non-serious orders, or if the product is out of stock, and we will let you know.

Prices

  • All prices are shown in the store currency, and delivery is free.
  • The amount due is the amount stated when your order is confirmed.
  • Prices and offers may change at any time; the price that applies is the one shown when you place your order.

Payment

Payment is made in cash to the delivery agent on delivery. We never ask for payment in advance or for your bank card details.

Delivery and returns

The terms for delivery, returns and product exchanges are explained on the page Shipping, Delivery & Returns.

Products

  • We make sure product information and photos are accurate, but there may be a slight difference in colour or packaging.
  • Information about health or beauty products is general information and not medical advice.
  • Quantities are limited to available stock.

Offers

Offers and discounts are valid until their end date or while stocks last, and two offers cannot be combined on the same product unless stated.

Liability

We are not liable for any inappropriate use of the products or use contrary to the instructions. In any case, our liability does not exceed the value of the product purchased.

Personal data

We only use your name, phone number and address to process and deliver your order. For more, see our Privacy Policy.

Changes to the terms

We may change these terms at any time; the version published on this page when you place your order applies.

Governing law

These terms are governed by Moroccan law, in particular Law No. 31.08 on consumer protection.

contact us

For any question: contact us through the Contact page or WhatsApp.